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Improve your CRM with effective Salesforce Solutions. We design the cloud-based service to optimally handle all customer data, accounts, and operations.

2.4M+Annual OPEX Saved

Measured delivery impact

85%Manual Effort Reduced

Automated operational workflows

3.5xDelivery Speed

Faster release cycle outcomes

90%Risk Mitigation

Lower incident and rework cost

Our Approach

Service delivery blueprint

01 — Consulting

1. Consulting

Struggling with low sales, poor CRM, or insufficient customer data management? You can count on our proficient consultants to tackle your unique CRM hurdles. The vetted professionals are well-equipped to understand your unique problems and offer personalised assistance to overcome them.We train your staff with the necessary skills to unleash the full potential of Salesforce.Requirement assessment,Process documentation,Strategic partnership

Outcome Snapshot

Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.

20%Faster Delivery
2xProductivity Gain
8+Key Outcomes
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02 — Configuration

2. Configuration

Experience the maximum benefits of Salesforce without spending your time and resources. Our specialists manage, operate, and execute your daily Salesforce administrative tasks. We leverage the platform's built-in features to overcome your business obstacles and optimise your CRM.Configure Salesforce functionalities and data,User administration,Access management,Profile & Permissions setup,Custom object & page layout configuration

Outcome Snapshot

Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.

30%Faster Delivery
4xProductivity Gain
12+Key Outcomes
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03 — Implementation

3. Implementation

Establish robust Salesforce services in your business and CRM ecosystem. Our team collaborates closely with you throughout the Software Development Lifecycle to ensure an error-free implementation. We understand your specific enterprise preferences and adopt the development method—Agile or Waterfall—that best suits it.Multi-delivery model for full lifecycle implementation,Sales Cloud, Service Cloud, Marketing Cloud, Lightning, Salesforce Classic to Lightning Migration & Chatter.Lift & shift applications into Salesforce,Testing, UAT, and support,User training

Outcome Snapshot

Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.

40%Faster Delivery
6xProductivity Gain
16+Key Outcomes
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04 — Integration

4. Integration

Take your Salesforce system to the next level. We offer a progressive migration of your system to Salesforce Lightning, an innovative UI to enhance customer experience. With close attention, we ensure zero data loss and latency throughout the process. Embrace the upgraded productivity of Salesforce Lightning.Outline objectives for the transition,Requirement assessment,Optimization of existing visual force pages to Lightning components,Modification of existing customization,Migration to Lightning application

Outcome Snapshot

Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.

50%Faster Delivery
8xProductivity Gain
20+Key Outcomes
View Related Case Studies
05 — Lightning Migration

5. Lightning Migration

Take your Salesforce system to the next level. We offer a progressive migration of your system to Salesforce Lightning, an innovative UI to enhance customer experience. With close attention, we ensure zero data loss and latency throughout the process. Embrace the upgraded productivity of Salesforce Lightning.Outline objectives for the transition,Requirement assessment,Optimization of existing visual force pages to Lightning components,Modification of existing customization,Migration to Lightning application

Outcome Snapshot

Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.

60%Faster Delivery
10xProductivity Gain
24+Key Outcomes
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06 — Data migration

6. Data migration

Data is the backbone of your enterprise functions and analytics. Our proficient data specialists manage your extensive data ecosystem—from extraction to reporting. Chart your data journey and unlock new, actionable insights by consolidating your data sources.Data extraction and cleansing,Data migration from legacy applications,Data journey mapping,Reporting

Outcome Snapshot

Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.

70%Faster Delivery
12xProductivity Gain
28+Key Outcomes
View Related Case Studies
07 — Configure Price Quote (CPQ)

7. Configure Price Quote (CPQ)

Streamline your product delivery and fulfilment process. Leveraging the Salesforce Quote-To-Cash (CPQ) service, we enable your enterprise to generate sales quotes, contracts, and invoices all within the Salesforce platform. Maintain precision and simplicity throughout your configuration process with our intricate services.Configuration of business rules,Setting Quote templates, SLAs, and order forms,Customization of templates aligning with brand guidelines,Secure integration of Salesforce CPQ with your finance system

Outcome Snapshot

Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.

80%Faster Delivery
14xProductivity Gain
32+Key Outcomes
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08 — Application Development

8. Application Development

Go beyond the standard CRM functionality. With customised Salesforce application development, we enhances your sales, marketing, and customer service procedures. Choose between an AppExchange app to generates revenue or create an exclusive app to integrate your software product seamlessly with Salesforce. Our industry specialists assess your project requirements and manage the complete operational procedure with accuracy.Accurate requirement assessment Efficient project management Risk management practices Technical compatibility for AppExchange DevOps-based development

Outcome Snapshot

Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.

90%Faster Delivery
16xProductivity Gain
36+Key Outcomes
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09 — Application Maintenance Support

9. Application Maintenance Support

Optimize your Salesforce system performance with professional guidance. We extend effective support to enhance your Salesforce experience and application maintenance. Our end-to-end assessment and quick support ensures a stable, evolving CRM platform in your enterprise. Get actionable insights to manage and monitor your business metrics.

Outcome Snapshot

Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.

100%Faster Delivery
18xProductivity Gain
40+Key Outcomes
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10 — Testing

10. Testing

Maintain a frictionless, error-free operating system. We offer continuous, in-depth testing to ensure your application's stability. With our proprietary testing tools, frameworks, and skilled test engineers, we facilitate a reliable smooth business ecosystem.

Outcome Snapshot

Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.

110%Faster Delivery
20xProductivity Gain
44+Key Outcomes
View Related Case Studies
11 — Salesforce Analytics (Einstein)

11. Salesforce Analytics (Einstein)

Gain real-time, actionable insights on customer activity and preferences. Integrating Einstein's embedded AI analytics system, we help you make informed business decisions. Optimize customer experience and relations with deep insights into interactions and operational performances. We enable a data-driven improvement in your marketing and CRM processes.

Outcome Snapshot

Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.

120%Faster Delivery
22xProductivity Gain
48+Key Outcomes
View Related Case Studies
12 — Salesforce DevOps

12. Salesforce DevOps

Accelerate your development cycle with a high-functioning Salesforce DevOps system. From deployment support to process automation, we cover it all. Our team of Salesforce DevOps and CI/CD experts build a customised DevOps environment to support your on-demand releases and manage change. In partnership with industry-leading DevOps and CI/CD tools like COpado and AutoRABIT, we offer end-to-end solutions and productive consulting tailored to your requirements.

Outcome Snapshot

Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.

130%Faster Delivery
24xProductivity Gain
52+Key Outcomes
View Related Case Studies
Client Impact

Client Impact

Empowering iGuroo with Comprehensive Digital Solutions
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Empowering iGuroo with Comprehensive Digital Solutions

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Empowering Test Aspirants with Interactive Learning Apps
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Empowering Test Aspirants with Interactive Learning Apps

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Industry Focus

Tailored Solutions

Industry blueprint

Tailored solutions aligned to business outcomes

Use the tabs above to view sector-specific focus areas and implementation themes.

  • iGuroo approached us seeking a holistic approach to its digital presence.
  • iGuroo is empowering students with learning and career guidance through a digital platform. Discover how Info Services fuels their EdTech success.
  • Info Services helps customers implement scalable and cost-effective solutions meeting different needs, particularly data & analytics solutio
  • Info services case

Need clarity?

Frequently Asked Questions

Initial cost benefits can be realized within the first billing cycle through proper resource optimization, with typical ROI of 15-30% within the first year. The full business value, including improved agility and new capabilities, typically emerges within three to six months as operational efficiencies increase, with most clients seeing 200-300% ROI over a three-year period.

Our methodologies employ detailed dependency mapping, pilot migrations, and comprehensive testing protocols. We utilize Azure Site Recovery and database replication technologies to create parallel environments that minimize downtime and ensure data consistency.

Information security is addressed through a multi-layered approach including encryption at rest and in transit, Azure Active Directory identity management, Network Security Groups, Just-In-Time access, and continuous security monitoring with Microsoft Defender for Cloud.

Absolutely. Regardless of how complex your on-premises environment is, we can implement hybrid cloud architectures using Azure Arc, Azure ExpressRoute, and VPN solutions to create a seamless experience across all environments.
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