Measured delivery impact
Automated operational workflows
Faster release cycle outcomes
Lower incident and rework cost
Service delivery blueprint
1. Application Monitoring
Our Application Monitoring Service uses AWS OpenSearch to aggregate and visualize real-time application logs and metrics. It enables anomaly detection, pattern identification, and swift troubleshooting with customizable alerts, ensuring optimal performance, operational efficiency, and a seamless user experience.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
2. CRM and Social Media Data Analysis
This service leverages AWS OpenSearch to analyze social media and CRM data using natural language processing and machine learning. It uncovers customer sentiment, trends, and behavior patterns, delivering actionable insights that enhance customer experience, optimize marketing, and drive brand growth.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
3. Security and Event Management
This AWS OpenSearch service enhances data security through robust access control, encryption, and detailed auditing. It integrates with AWS IAM for fine-grained access control and AWS CloudTrail for tracking user activity, enabling faster incident detection and comprehensive security management.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
4. Data Stream Analysis
Our AWS OpenSearch - Data Streams Analysis service enables real-time exploration and visualization of streaming data from AWS services like Kinesis and DynamoDB. It detects anomalies, identifies trends, and provides actionable insights to optimize operations and enhance decision-making.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
5. Personalized Search
Our AWS OpenSearch - Personalized Search service uses machine learning and AI to tailor search results to individual users. Features include search personalization, auto-suggest, auto-fill, and spell-check, enhancing relevance by understanding user intent and context for a superior search experience.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
6. Customer Experience Improvement
Our customer experience improvement service uses real-time monitoring and analysis of customer interactions, including clicks, searches, and purchase history. These insights help optimize application interfaces, search algorithms, and content, delivering a more engaging and seamless experience for your customers.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
7. Centralized Log Management
This service enables centralized management of customer logs by collecting log records from various AWS services and third-party apps. It uses OpenSearch's powerful search and analytics to detect trends, anomalies, and troubleshoot efficiently, with real-time alerts and Kibana dashboards integration for visualization.
Outcome Snapshot
Business impact delivered through measurable engineering outcomes and repeatable delivery accelerators.
Client Impact
Tailored Solutions
Tailored solutions aligned to business outcomes
Use the tabs above to view sector-specific focus areas and implementation themes.
- iGuroo approached us seeking a holistic approach to its digital presence.
- iGuroo is empowering students with learning and career guidance through a digital platform. Discover how Info Services fuels their EdTech success.
- Info Services helps customers implement scalable and cost-effective solutions meeting different needs, particularly data & analytics solutio
- Info services case
Latest blogs and expert perspectives


